Privacy Policy
Last Updated: August 21, 2026
Unity Prosthetics and Orthotics (“Unity,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and how information related to our SMS/text messaging program is handled.
What Personal Information We Collect
Unity Prosthetics and Orthotics may collect personal information that you voluntarily provide when you contact us, schedule an appointment, complete a patient intake form, complete a website or other form, communicate with our staff, use our services, or otherwise interact with us.
Information we may collect includes:
Name
Mobile and other telephone numbers
Email address
Mailing address
Appointment and scheduling information
Insurance and billing information
Information submitted through patient intake forms
Information submitted through website or other forms
Communication preferences
SMS/text messaging consent and preferences
Information you provide when communicating with our staff
Other information you voluntarily provide to Unity Prosthetics and Orthotics
How Personal Information Is Used
Unity Prosthetics and Orthotics may use personal information to:
Schedule, confirm, change, and manage appointments
Send appointment reminders
Communicate regarding prosthetic and orthotic services
Provide order, service, and account updates
Respond to patient questions and requests
Provide billing and insurance communications
Send account notifications
Communicate with patients regarding their relationship with Unity Prosthetics and Orthotics
Send SMS/text messages when the individual has provided consent
Provide patient and customer support
Maintain and improve our services
Fulfill legal, regulatory, administrative, and operational requirements
Who Personal Information Is Shared With
Unity Prosthetics and Orthotics may share personal information when reasonably necessary to provide our services, operate our business, process billing or insurance matters, comply with applicable laws or legal obligations, or work with service providers that assist us in operating our business.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We do not sell SMS consent information.
SMS/Text Messaging
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Unity Prosthetics and Orthotics.
Messages may include:
Appointment reminders
Appointment scheduling and confirmations
Appointment changes and follow-up communications
Order and service updates
Account notifications
Billing and insurance communications
Responses to questions or requests
Other communications related to your relationship with Unity Prosthetics and Orthotics
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.unitypo.com.
Consent to receive SMS messages is voluntary and is not a condition of purchasing or receiving goods or services from Unity Prosthetics and Orthotics.
SMS Consent and Mobile Information
Unity Prosthetics and Orthotics respects the privacy of your mobile information and SMS consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Mobile information and SMS consent will be used only as necessary to provide the communications and services described in this Privacy Policy and our SMS Terms & Conditions.
Opting Out of SMS Messages
You may opt out of receiving SMS/text messages from Unity Prosthetics and Orthotics at any time by replying STOP to a text message.
After opting out, you may receive a confirmation that you have been unsubscribed. You will no longer receive SMS messages from the program unless you subsequently opt in again.
SMS Help
For assistance with SMS/text messaging, reply HELP or visit our website at www.unitypo.com.
Message Frequency and Charges
Messaging frequency may vary depending on your appointments, services, requests, and interactions with Unity Prosthetics and Orthotics.
Message and data rates may apply according to your wireless carrier and mobile service plan.
Data Security
Unity Prosthetics and Orthotics takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, or disclosure.
Your Choices
You may contact Unity Prosthetics and Orthotics to request updates or corrections to certain personal information or to change your communication preferences.
You may withdraw your consent to SMS communications at any time by replying STOP.
SMS Terms & Conditions
Additional information regarding our SMS/text messaging program, including the types of messages you may receive, messaging frequency, message and data rates, opt-out instructions, and assistance instructions, is available in our SMS Terms & Conditions.
Contact Us
If you have questions regarding this Privacy Policy, our privacy practices, or our SMS/text messaging practices, please contact:
Unity Prosthetics and Orthotics
Website: www.unitypo.com
This Privacy Policy may be updated periodically. Updates will be posted on this webpage with a revised “Last Updated” date.